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LLM Stats
TAU-bench Retail
A benchmark for evaluating tool-agent-user interaction in retail environments. Tests language agents' ability to handle dynamic conversations with users while using domain-specific API tools and following policy guidelines. Evaluates agents on tasks like order cancellations, address changes, and order status checks through multi-turn conversations.
Evaluation context and evidence
- Source
- LLM Stats
- Publisher
- Not recorded
- Benchmark release
- Not recorded
- Collected
- 2026-08-17
- Modality
- text
These are source-reported observations, not independent reruns by this site. Check the task version, evaluation protocol, unit and reporting date before comparing models. Results from different setups are not a universal ranking.
Original sources
Reported results 25
Shown in source observation order, not ranked. Dates retain the precision provided by the source.
| Model | Value | Unit | Protocol | Reported date and basis | Source |
|---|---|---|---|---|---|
| Claude Sonnet 4.5 | 0.862 | Not recorded | Not recorded | 2025-09-29 · model_announcement | LLM Stats |
| Claude Opus 4.1 | 0.824 | Not recorded | Not recorded | 2025-08-05 · model_announcement | LLM Stats |
| Claude Opus 4 | 0.814 | Not recorded | Not recorded | 2025-05-22 · model_announcement | LLM Stats |
| Claude 3.7 Sonnet | 0.812 | Not recorded | Not recorded | 2025-02-24 · model_announcement | LLM Stats |
| Claude Sonnet 4 | 0.805 | Not recorded | Not recorded | 2025-05-22 · model_announcement | LLM Stats |
| GLM-4.5 | 0.797 | Not recorded | Not recorded | 2025-07-28 · model_announcement | LLM Stats |
| GLM-4.5-Air | 0.779 | Not recorded | Not recorded | 2025-07-28 · model_announcement | LLM Stats |
| Qwen3-Coder 480B A35B Instruct | 0.775 | Not recorded | Not recorded | 2025-01-31 · model_announcement | LLM Stats |
| o4-mini | 0.718 | Not recorded | Not recorded | 2025-04-16 · model_announcement | LLM Stats |
| o1 | 0.708 | Not recorded | Not recorded | 2024-12-17 · model_announcement | LLM Stats |
| Qwen3-Next-80B-A3B-Thinking | 0.696 | Not recorded | Not recorded | 2025-09-10 · model_announcement | LLM Stats |
| Claude 3.5 Sonnet | 0.692 | Not recorded | Not recorded | 2024-10-22 · model_announcement | LLM Stats |
| GPT-4.5 | 0.684 | Not recorded | Not recorded | 2025-02-27 · model_announcement | LLM Stats |
| GPT-4.1 | 0.68 | Not recorded | Not recorded | 2025-04-14 · model_announcement | LLM Stats |
| GPT OSS 120B | 0.678 | Not recorded | Not recorded | 2025-08-05 · model_announcement | LLM Stats |
| Qwen3-235B-A22B-Thinking-2507 | 0.678 | Not recorded | Not recorded | 2025-07-25 · model_announcement | LLM Stats |
| MiniMax M1 40K | 0.678 | Not recorded | Not recorded | 2025-06-16 · model_announcement | LLM Stats |
| MiniMax M1 80K | 0.635 | Not recorded | Not recorded | 2025-06-16 · model_announcement | LLM Stats |
| Qwen3-Next-80B-A3B-Instruct | 0.609 | Not recorded | Not recorded | 2025-09-10 · model_announcement | LLM Stats |
| GPT-4o | 0.603 | Not recorded | Not recorded | 2024-08-06 · model_announcement | LLM Stats |
| o3-mini | 0.576 | Not recorded | Not recorded | 2025-01-30 · model_announcement | LLM Stats |
| GPT-4.1 mini | 0.558 | Not recorded | Not recorded | 2025-04-14 · model_announcement | LLM Stats |
| GPT OSS 20B | 0.548 | Not recorded | Not recorded | 2025-08-05 · model_announcement | LLM Stats |
| Claude 3.5 Haiku | 0.51 | Not recorded | Not recorded | 2024-10-22 · model_announcement | LLM Stats |
| GPT-4.1 nano | 0.226 | Not recorded | Not recorded | 2025-04-14 · model_announcement | LLM Stats |